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Job description

 

Customer Support Associate with excellent level of French


Ubicación: Amsterdam, Netherlands, The

Departamento: Native Speakers

Salario: Competitive salary

Organización

Our client is the world leader in customer experience outsourcing. They infuse innovation, insights, and operational excellence to make every experience great for your customers and businesses.

Empleo

As a Customer Support Associate, your main responsibilities will be:

-Offering customer service to end users/dealers in relation to a wide range of products
-Answering emails from customers/dealers
-Ensure customer satisfaction by providing timely and accurate information.
-Logging detailed and accurate case notes to ensure optimal assistance for customers

Requisitos

We are looking for a professional with the following skills and experience:

-We are looking for candidates fluent in French and English
-You have strong typing and PC skills
-Software related knowledge and aptitude a plus
-Willing to work flexible hours
-Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and you have a good writing expression.
-You are outgoing and approachable, with excellent customer service and enjoy working in a team environment.
-You are interested in sports and you enjoy different sports activities
-Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation.
-Ambition is absolutely welcome, we have possibilities for growth, all mentor and team leading positions are usually filled internally! 80% of our managers started as an agent.


Oferta

We are offering:

-An exciting full time job in a dynamic international environment
-Fully paid training
-25 vacation days based on full time employment
-Holiday allowance
-Pension plan
-Yearly merit review
-Attendance bonus system (700 yearly)
-Referral bonus system (600 euro’s per referred candidate)
-Possibilities for development and promotions


Solicitud

Andreia Cruz
(+351) 21 145 01 53 (Ext. 104)
acruz@talentsearchpeople.com



TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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