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Account Manager Barcelona
TheFork, a TripAdvisor® Company is the leading online restaurants reservation platform in Europe with a network of more than 50,000 restaurants worldwide, more than 18 million monthly visits, 11 millions of opinions and more than 13,000 restaurants in Italy. The platform operates as "LaFourchette"in France and Switzerland as "ElTenedor" in Spain, as "TheFork" in Italy, Belgium, Portugal, Brazil, Sweden and Denmark . It also operates in English as "TheFork.com“, as Dimmi in Australia and as IENS in the Netherlands.
As an Account Manager, you will be working in the sales division and reporting to the Head Accounts Managers. Your objective will be preferred trading partner, advisory service and personalized management of each account (Restaurants) by phone.
You will be responsible for:
- Implementation and monitoring of commercial actions plans agreed with customers to optimize their visibility and performance (turnover, filling ratio of the restaurant) based on all the web solutions offered by LaFourchette
- Advice on their positioning strategy, implementation of campaigns and customer loyalty-users (e-mailing, SMSing), planification of promotions.
- Sale and training of restaurants to our tools BtoB: MyFourchette software
We are looking for a professional with the following qualifications, experience and skills:
- Higher education in commerce and or restaurant business and, or hospitality
- Languages: Spanish native and high level of English
- Experience as sales representative or account manager.
- Experience with a restaurant is a must.
- Experience in e-commerce is a must.
- Customer orientation
- Communication skills
- Dynamic and perseverant person
- Oriented results
- Good attitude is very important.
- Medical Insurance.
- Swiss Life - Life and Total Disability.
- Optum - Employee Assistance Program (EAP).
- Wellness/Fitness and Reimbursement Program.
- Personal Retirement Savings.
- Meal Vouchers.
Ana Rita Mouro
0034 680 241 234