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Job description

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Customer Care Agent with a Native level of English (part-time night shift)

Ubicación: Barcelona, Spain

Departamento: Native Speakers

Salario: 13.000 - 17.000 €



Our client is an international app-based company with offices in Barcelona. We’re looking for people who are  passionate, creative and dynamic.

If you want to do impactful work while being surrounded by great people, this is your chance.

Your Challenge:

- Moderate the content uploaded by our users to maintain the site´s quality standards

- Provide support to our customers through our different channels.

- Use defined procedures for responding to our customers.

- Report errors and improvements discovered on the website

- Other duties as assigned

Functional competencies:

- Being able to spot abusive/illegal content

- Being able to manage large - monotonous tasks

- Being able to keep the focus, avoiding putting down legitimate content

- Detailed and methodical

- Proactive

- Good oral and written skills

- Strong internet skills

- Fast learner


To get there, you´ll need:

* Excellent customer service aptitude (1+ years of experience)

* Must: Native English speaker

* High school degree. Desired: Student of one of the following: Social Communication, Psychology, International Relations, Business Administration

* Fulltime work permit


Permanent contract
Incredible office with beautiful views in Barcelona
Competitive salary
Schedule: 17:00 - 2:00
Saturday, Sunday and Monday


Tomás Sard
(+34) 93 231 00 00 (Ext. 146)

Placement agency Nº 9900000357
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