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Job description

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Customer Care Specialist with Excellent Level of French and English

Ubicación: Barcelona, Spain

Departamento: Native Speakers

Salario: -


European independent provider of IT infrastructure services. Their mission is to help customers maximise the value of IT by advising on IT strategy, deploying and integrating appropriate Technologies.


We are recruiting a Line 1 Analyst with an excellent level of French. This person will be responsible for providing service to the client via phone, web and e-mail, receiving requests and finding the solutions to them.


We are looking for a candidate with the following qualifications, experience and skills.


-Excellent level of French
-Fluent in English


-Experience in customer service
-Previous experience with helpdesk or IT customer support is a plus

Soft Skills

-Communication skills
-Team player
-Motivated to learn
-Dynamism, good presentation, and motivation
-Customer oriented person


- Availability to work in Rotating shifts is highly appreciated.
-Available to start as soon as possible.


-Competitive salary.
-Full training provided.
-880€ / year in Restaurant Tickets after 3 months.
-Discounts in sport club and private insurance.
-Free Spanish classes, and discount for another language.
-Free Private Bicycle Parking.
-Discounts on day care.
-Free Medical Insurance after 6 months.
-Plan dental care.
-The possibility to work in a young, dynamic and friendly environment.
-Great opportunities of professional growth.


Joana Rodrigues
93 231 00 00 ext:146

Placement agency Nº 9900000357
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