Customer Service Advisor with a Native Level of Swedish and Excellent Level of English
Ubicación: Barcelona, United Kingdom
Departamento: Native speakers
Salario: 17.000 - 21.000
Contrato: Permanent contract
You will be joining an online rental car company based in Barcelona, which main goal it is to provide excellent customer experiences when using their services.
As a Customer Advisor your main responsibilities will be:
- Delivering a high level of customer service.
- Using empathy and your positive language dealing with customers.
- Helping each customer find their ideal car.
- Spotting opportunities to provide information that your customer may require at a later stage.
- Dealing with requests between booking and pick-up.
- Conducting post-travel investigations after the rental has finished.
- Consistently creating encouraging experiences for our customers, whether they're booking online/over the phone.
You are the person we are looking for with the following qualifications, experience and skills:
- A native level of Swedish OR Lithuanian.
- A high level of English.
- In customer service or in a call center is a plus.
- Respectfulness and confidence in communicating
- Passionate about providing a good customer experience
- Superb problem-solving skills and being able to flex to different customer profiles
You will have:
- A Permanent contract.
- A 5 weeks induction training (Paid).
- Free hot drinks and fruits at the workplace.
- A language bonus.
- A Cosmopolitan, multicultural working environment.
- A Future career progression.
- A Fabulous beach front location with great transport links.
(+34) 93 231 00 00 (Ext. 312)