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DESCRIPCIÓN DEL TRABAJO

 

Customer Service Advisor with a Native Level of Swedish and Excellent Level of English


Ubicación: Barcelona, United Kingdom
Departamento: Native speakers
Salario: 17.000 - 21.000
Contrato: Permanent contract


Organización

You will be joining an online rental car company based in Barcelona, which main goal it is to provide excellent customer experiences when using their services.

Empleo

As a Customer Advisor your main responsibilities will be:

- Delivering a high level of customer service.
- Using empathy and your positive language dealing with customers.
- Helping each customer find their ideal car.
- Spotting opportunities to provide information that your customer may require at a later stage.
- Dealing with requests between booking and pick-up.
- Conducting post-travel investigations after the rental has finished.
- Consistently creating encouraging experiences for our customers, whether they're booking online/over the phone.

Requisitos

You are the person we are looking for with the following qualifications, experience and skills:

Qualifications:

- A native level of Swedish OR Lithuanian.
- A high level of English.

Experience:

- In customer service or in a call center is a plus.

Skills:

- Respectfulness and confidence in communicating
- Passionate about providing a good customer experience
- Multi-Tasking-Skills
- Superb problem-solving skills and being able to flex to different customer profiles

Oferta

You will have:

- A Permanent contract.
- A 5 weeks induction training (Paid).
- Free hot drinks and fruits at the workplace.
- A language bonus.
- A Cosmopolitan, multicultural working environment.
- A Future career progression.
- A Fabulous beach front location with great transport links.

Solicitud

Deborah Hankings-Evans
dhankings@talentsearchpeople.com
(+34) 93 231 00 00 (Ext. 312)



TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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