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Job description

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Customer Service Professional with Dutch

Ubicación: Barcelona, Spain

Departamento: Native Speakers

Salario: Competitive salary


Our client is one of the biggest American Technological Companies worldwide. They offer the latest digital transformation to ensure an innovative, product as well as end-to-end solutions to managing and enhancing your digital experience.


As a Customer Care Agent you will be asked to deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone. You will be required to promote suitable products and services as directed to clients and as required by the individual needs of each customer.

Your responsibilities will be:

-Answer inbound calls, chat and emails within guidelines/goals established by the client
and contact center management
-Perform technical troubleshooting and solve Technical issue by following Client
-Consistently achieve call, email, and chat quality score goals to meet client and
customer satisfaction goals


-Native Dutch
-Good knowledge on hardware and Software (PC/Peripherals) and on special
-Transaction control
-Data capturing
-Call handling
-TCO Process
-Service Process
-Customer data privacy rules


-Full time position
-Permanent contract
-Relocation package


Roberto Pipia
(+34) 93 231 00 00 (Ext. 213)

Placement agency Nº 9900000357
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