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Job description

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Customer Service Specialist with a Native Level of Dutch

Ubicación: Barcelona, Spain

Departamento: Native Speakers

Salario: 15.000 - 15.000 €


Our client operates a call centre and provides customer service and telemarketing solutions to multinational companies. The company offers an international environment with possibilities of growth. They are currently hiring customer service agents to work in the travel industry.


As a Customer Service Specialist your main responsibilities will be:
-Handling telephone enquiries from customers
-Updating customers´ information in the database
-Process correspondence
-Provide exceptional customer care


-You have a high level of Dutch (reading, writing and speaking)
-You're a natural team player - we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business
-Able to speak, read and write to Mother tongue or equivalent level in Dutch
-Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or
social media post as an opportunity to delight our customers
-You should be reasonably comfortable talking and attending team briefings in English – you will not deal with
English calls.
-Good keyboard skills and an understanding of MS Office will really help you get up to speed quickly.


-Competitive salary
-Full-time contract
-Extensive training
-Language course (Spanish)
-Multicultural working environment
-Ability of growth in the company


Macarena Tobías
(+34) 93 231 00 00 (Ext.212)

Placement agency Nº 9900000357
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