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Job description

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Swedish E-Commerce Customer Support - Lisbon

Ubicación: Lisboa, Portugal

Departamento: Native Speakers


The company is one of the world's biggest providers of costumer experience, back office, technical support and sales solutions to multinational companies.


Support the customer before, during and after purchase;
Assistance with concerns regarding payment transactions and shipping;
Assistance with concerns a broad range of customer accounts issues;
Mostly written communication with end users, so your written skills are essential.


Native level of written and verbal communication skills in Swedish;
Good computer and Internet skills
Good / elegant writing style;
Demonstrates sympathy and empathy;
Excellent communication skills, interpersonal skills and team spirit;
Flexibility and resilience;
Fast learning capacity;
Experience in telephone customer service / call center environment (preferred).


Excellent work opportunity in a leading multinational company;
International career in a multicultural environment;
Possibility of cooperation with leaders in various industries;
Stable work and career progression;
Long-term development opportunities;
Fixed-term, renewable contract with the possibility of permanent employment;
Private health insurance after 6 months of employment;
Accommodation in a room in a Teleperformance owned apartment;*
Initial flight expenses refund;*
Free annual flight to country of origin (within EU);*
Free Portuguese language courses, water sport activities, soft trekking and much more!
*For relocated applicants


Ana Ribeiro

Placement agency Nº 9900000357
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