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Job description

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Customer Service Supervisor - Night Shift

Ubicación: Lisbon, Portugal

Departamento: Native Speakers

Salario: -


Our client is an innovative e-commerce company that brings the world's best fashion boutiques to an international audience.


Reporting to the Customer Service Manager, you will have the opportunity to gain excellent hands-on experience in a fast-paced fashion marketing environment, which will broaden as the team grows.

Main Responsabilities:

- Oversee the customer service team daily work;
- Train/coach team members where necessary;
- Handle customer escalations;
- Provide information regarding products/services and other related inquiries;


- Experienced in customer service, preferably in a fashion retail environment;
- Able to work under pressure in a fast-paced environment;
- Able to confidently lead and organise a team;
- Knowledgeable of fashion/fashion brands;
- Proficient in using IT systems, both customer service specific and windows packages;
- Excellent in verbal and written communication skills;
- Hardworking and passionate;
- Available to work the night shift.


- Competitive Salary;
- Food allowance;


Susana Ramos

Placement agency Nº 9900000357
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