Travel Agent-Customer Support with a High Level of German
Ubicación: Lisbon, Portugal
Departamento: Native speakers
Salario: Competitive salary
Contrato: Long-term contract
If you are a people-oriented person, speak fluent German and you are keen on being part of a vibrant multicultural team, we want to meet you!
You will join a leading company of the tourism sector located in the center of Lisbon, very well connected with all the public transports (bus, train, metro) and you will be able to continue boosting your career.
As a Travel Agent-Customer Support, your main objective will be to improve the customer experience by assisting with their travel arrangements.
- You will handle calls/emails in both German and English;
- You will handle special requests;
- You will be involved in Reservations management;
- You will take care of complaints and contact the hotels.
You are the person we are looking for if:
- You have an excellent level of German and English.
- You have an experience in Customer Service or Tourism industry (is a plus);
- You have a high affinity to the tourism industry as well as good geographic knowledge;
- You enjoy working in a team and with customers;
- You are flexible and committed;
- You have a consumer oriented mind-set and you are willing to provide the best service.
- You will be joining an Award winning team and boost your international career;
- You will be part of an Innovative and forward thinking company;
- You will have an attractive base salary, food allowance and bonus system with a weekly working time of 40 hours (full time) or min. 25 hours (part time) in shifts from Monday to Sunday between 08:00 and 20:00
(+351) 21 145 01 53