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Job description

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Customer Service Operator with an Excellent level of Dutch + French + Spanish + English

Ubicación: Valldoreix/Sant Cugat, Spain

Departamento: Native Speakers

Salario: Salario competitivo


International company specialized in software systems.


As a Customer Service Operator, you will be handling the telephone management of inbound calls from Spain, France, and Belgium.

You´re responsibility will be handling inbound calls from customers, prospects, partner organisations, and suppliers, and transferring these calls internally to the correct colleague.

Your main responsibilities:

-Handling all incoming phone calls and emails.
-Providing excellent customer service
-In charge of the administrative and financial tasks of the office


-Excellent knowledge of Dutch, French and English
- Knowledge of Spanish would be a plus

-At least 1 year experience in a customer service environment, such as in Operations Support, Operator, 1st Line, or a receptionist role.
-Experience with Switchboard/Multi line, specifically VOIP would be ideal.
-Experience handling high volume of inbound telephone calls.

-Customer-focused attitude
-Ability to communicate effectively and professionally on the telephone
-Able to communicate with people at all levels
-Proficient in Microsoft office package
-Possess a positive attitude in all aspects of the role.
-Self-motivated and tenacious, with excellent attention to detail and the ability to work under pressure.


-Permanent contract
-Competitive salary
-Payed training


Sara Ramos
(+34) 93 231 00 00 (Ext. 211)

Placement agency Nº 9900000357
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