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Job description

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Customer Service Agent with a Native Level of German or Dutch

Ubicación: Barcelona, Spain

Departamento: Native Speakers

Salario: 17.000 - 19.000 €


Our client is an international company famous in the fashion industry.


As a customer service agent you will be carrying out the following tasks:

- Receive inbound calls from new and existing customers
- Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
- Provide an excellent customer service experience to customers through different methods of communication in order to optimise customer satisfaction, engagement and increase sales


We are looking for a candidate with the following attributes;

- Native Level of German or Dutch and Fluent level of English
- Data accuracy
- Exceptional communication skills
- Microsoft office proficiency
- Confident and enthusiastic.
- The ability to work well as part of a team as well as independently
- Well organised, reliable and thorough


We offer:

- Part-time or full-time position, morning or afternoon shifts.
- Opportunitiy for fast career progression
- Engage in an excellent work environment and team building activities.
- Dynamic and international environment
- Contract of 3 months + 3 months + Long term
- Competitive Salary


Molly Richardson
(+34) 93 231 00 00 (Ext. 148)

Placement agency Nº 9900000357
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