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Customer Success Manager
Comercial y Marketing
25.000 - 35.000 €
High-tech start-ups based in Tel Aviv
As a Customer Success Manager you will be responsible for:
- Managing relationships and becoming a trusted adviser to important customers.
- Troubleshooting technical problems
- Understanding the customer business drivers that will increase engagement with product offerings
- Recommending solutions best practices to address specific customer business needs.
- Serving as an escalation point for customer concerns about all
product and services
- Developing and managing success plans to maximize customer growth and retention
- Providing tech sales support for customers who are evaluating the offerings
- 2-3 years Customer Support/Customer Success/Account Management Experience
- Friendly, Patient and Professional demeanor
- Passionate about client success
- Ability to multitask - managing multiple accounts and priorities
- Strong technical and deep analytical skills.
- Strong Client and internal communication skills
- Available for a multi-week training program in Israel
- Willingness to travel occasionally to clients in the US and to the R&D center in Israel
- Competitive salary
- Growth project
- International environment
(+34) 93 231 00 00 (245)