IT Helpdesk with German and English or Spanish


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Perfiles Ciberseguridad

Fixed-term contract

Rotating shifts

Desde 17.000 €

  • Incorporación inmediata

Multinational company providing IT services.

We are recruiting for our client a Line 1 Helpdesk Agent with an excellent level of German and English or Spanish. This person will be responsible for providing service to the client via phone, web and e-mail, receiving requests and finding the solutions to them.

We are looking for a candidate with the following qualifications, experience and skills.

Qualifications

-Excellent level of German
-Fluent in English or Spanish

Experience

-Previous experience in customer service
-Experience in IT or technical support is a plus

Soft Skills

-Communication skills
-Team player
-Motivated to learn
-Dynamism, good presentation, and motivation
-Customer oriented person

Other:

- Availability to work in Rotating shifts is valuable.
- Availability to start immediately

We provide an attractive Benefits package:

-Full training provided
-880€ / year in Restaurant Tickets after 3 months
-Discounts in sport club and private insurance
-Free Spanish classes, and discount for another language
-Free Private Bicycle Parking
-Discounts on day care
-Free Medical Insurance after 6 months
-Plan dental care
-The possibility to work in a young, dynamic and friendly environment.
-Great opportunities of professional growth

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