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1st Line Service Desk with Native Level of French
Our client is an international information technology company that offers a full range of technology products, solutions and services, and they work with over 100 companies in 23 different languages. They are growing day by day and owe their success to each one of their employees.
As a1st Line Help Desk Agent you'll be working at the service desk department and you will have direct contact with the 2nd line team. The main function of this position is to provide 24/7 IT services in a rotating-shift-based working schedule. You will also deal directly with the French market, on a dynamic and multicultural environment.
We are looking for a professional with the following qualifications, experience and skills:
-Fluent in French and English (mandatory).
-Help Desk or Customer Service experience (preferable)
-IT basic knowledge and interest
- Excellent communication skills
- Team player
- Customer oriented
Permission to work in Portugal (mandatory).
-Contract with the company
- Internal career progression
-Competitive salary, bonuses and benefits package
-Opportunity to join an expanding company
Maria Cláudia Leite
+34 93 231 00 00 (ext. 156)