Perfiles Ciberseguridad
De duración indefinida
Completa
Competitive salary
The company is an $11 billion technology leader that innovates the way the world communicates, connects and works.
The successful candidate will be working within our International Financial Service Business Process Outsourcing competency center for one of our clients. The Billing Team’s agent objective is to achieve the billing targets set for his/her group. Following defined invoicing processes to correctly Invoice all outstanding charges at respective dates in such a way that both external and internal customers are 100% satisfied.
As a Billing agent your responsibilities will be:
- You will ensure an effective and reliable Billing process by following-up current
- Billing procedures on a daily basis to deliver Billing documents on time;
- You will be doing daily validation clearance of meter reading errors, contract errors, Partner Portal errors which are causing unbilled items.
- CFM activity
- Manual meter reading entry on behalf of customers/Partners
- You will be identifying system issues and logging Solution Manager tickets to resolve
- Ensure business targets on billing completeness, quality and timeliness are achieved.
- You will be driving connectivity to ensure billing quality
- Following-up Billing KPI results and supporting any corrective actions;
- You will escalate, to the next level, any unresolved billing issue’s in a timely manner.
- To ensure compliance with T&C’s and Business Rules and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.
- To ensure strict adherence to IC Sarbox requirements
You are the person we are looking for if:
- You have university Level education (desirable)
- You have SAP experience. SAP/BW would be a plus.
- You have order to Cash flow and VAT understanding experience.
- You are fluent in English and Finnish both written and verbal.
- You have a demonstrate a customer focused orientation
- You are a self-motivated and willing to learn new skills
- You are a team Player
- You are adaptable to a changing environment flexible with regard to working patterns
- You have excellent communication and negotiation skills
We offer:
- Competitive salary and bonus scheme
- Generous relocation package
- Friendly and flexible work environment
- Flexible salary programme
- Life and accident insurance
- Annual shop allowance
- Free Spanish lessons
