Perfiles Ciberseguridad
Long-term contract
Full-time
Competitive salary
You will join a company, with a young and multicultural environment of the outsourcing sector with more than 30 years of presence in the market. It combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction.
As a Customer Service Agent, your main responsibilities will be the following:
- You will deliver the best service to the customer via different platforms,
- You will offer information, solutions and counselling to customers,
- You will maintain positive customer relationships through a responsible treatment of each contact.
You are the person we are looking for if:
- You have a native level of French
- You have a high level of English
- You have strong communication and interpersonal skills (written and verbal)
- You are a trustworthy and passionate person, able to inspire others and add value showing empathy
- You will have a monthly performance bonus
- You will have a monthly meal allowance
- You will have help in finding accommodation in Lisbon
- You will have a great office location with easy access by public transport
- You will have a recognition program for referral friends
- You will have a on-site kitchen, fresh fruit twice per week, and vending machines with employee discount
- You will have an english speaking Doctor on site
- You will have initial training fully paid and included in the contract
- You will have regular Careers Opportunities based on your internal job performance, including the management positions
