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Job description

 

Customer Service Representative with French (Night Shift)


Ubicación: Madrid, Spain

Departamento: Native Speakers

Salario: 30.000 - 30.000 €

Organización

Tourism multinational

Empleo

As a Customer Service Representative you will be responsible for providing service to the client via phone, web and e-mail.

This vacancy is a Night position: 40hrs from Monday through Sunday (23.00 to 08.00 am) (2 days off a week)

You will be responsible for:

-Understand customers’ needs through excellent questioning skills
-Manage incoming inquiries over the phone and email about products and services from owners, agencies, and travelers taking ownership to deliver an outstanding resolution to customers ensuring they are completely delighted, first time every time
-Position relevant products or services to our customers
-Committed to continually deliver new ways to help Owners succeed in their Holiday rentals business
-Provide ideas to improve our customer experience



Requisitos

We are looking for a person with the following qualifications, experience and skills:

Qualifications

-Fluent in French and English

Experience

-Customer service experience of at least 1 year

Skills

-Computer literacy

Soft skills

-Communication skills
-Team player
-Motivated to learn
-Dynamism, good presentation, and motivation
-Customer oriented person



Oferta

-Attractive salary of 30.238€ + 10% bonus
-Social benefits
-International environment
-Permanent position

Solicitud

Alana Vargas
(+34) 91 590 04 31 (Ext. 113)



TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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