Our client is an international company which provides consultancy, architecture, security and cloud services.
We are looking for a Data Center Technician for an international company which provides consultancy, architecture, security and cloud services.
As Data Center Technician you will be part of the Data Center Department and will report to the Data Center Manager, in building and maintaining infrastructure to support our customers.
Your main functions will be:
-Install and maintain servers as our customers grow
-Respond, action and resolve requests / faults logged both internally and externally
-Racking of switches, routers and network hardware
-Troubleshooting hardware
-Carrying out scheduled and impromptu remote hands requests.
-Active monitoring of all servers
-Data Centre reporting (power, fault lights, etc.).
-Work with the Deployment Team in configuring customer solutions
-Work with the Engineering Team in testing new Operating Systems and hardware
-General housekeeping to maintain a clean and tidy environment
-Escalation of faults and issues to various internal teams, dependant on the type of fault/issue
-Work closely with 3rd party service providers
-Travel between various Data Centers, both nationally and internationally (as and when required)
-Be a point of contact for customers and assist with escorting and resolving issues related to their co-location environment
We are looking for a person with the following knowledges, qualifications and experiences:
-Ability to work both independently with little supervision as well as in a team environment
-Experience in troubleshooting and installing operating systems, networking and software
-A general understanding of networking
-Working in a customer focused environment
-Familiarity with all computer systems
-Excellent technical skills
-Ability to learn quickly and address issues as they arise
-Working in line with Best Practice in complex environments and within tight time constraints
-Management of effective and timely problem resolution
-Initial understanding of customers systems and response times based upon information held for each customer
-Ability to adapt and influence in a rapidly changing environment
-Excellent written and verbal communication skills in both Spanish and English
-Ability to develop and build relationships
-Educated to degree level or equivalent (preferably in an IT or related subject) or relevant work experience
-Appropriate soft skills training preferred
Special requirements
-Availability to occasionally work extra hours including nights and weekends when requested
-Must have a driver’s license and dependable transportation
-Must live less than 60 minutes away from data centre
-Competitive salary
-Bonus + Social Benefits
-Possibility to work in a growing multinational company
-Possibilities of development
