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Customer Service Representative - Inglés


Localização: Madrid, Spain

Departamento: Native Speakers

Empresa

company leader in the marketing industry

Função

You will be responsible for:

-Understand customers’ needs through excellent questioning skills
-Manage incoming inquiries over the phone and email about products and services to deliver an outstanding resolution to customers ensuring they are completely delighted, first time every time
-Position relevant products or services to our customers
-Committed to continually deliver new ways to help Owners succeed in their Holiday rentals business
-Provide ideas to improve our customer experience 

Requisitos

We are looking for a person with the following qualifications, experience and skills:

Qualifications

-Fluent in Spanish and English (Spoken and written)

Experience

-One or more year of customer service experience (in contact centers preferred but not essential) 

Skills

-High standards of computer literacy and keyboarding skills
-Experience with business support software applications such as MS Office (Word, PowerPoint, Excel, etc.) 

Softskills

-Focus on Customer Loyalty
-Highly motivated, focused passionate about connecting to the customer
-Strong verbal and written communication skills 
-Professionalism and team work
-Maintain calmness under pressure


Oferta

-Attractive salary
-Full permanent position
-International environment

Informação

Macarena García
(+34) 91 590 04 31 (ext.235)
macarenag@talentsearchpeople.com

Contato

Macarena García
(34) 91 590 04 31 (ext.235)
macarenag@talentsearchpeople.com



A Talent Search People é uma empresa de consultoria internacional de seleção e recrutamento, com sede em Barcelona, Madrid e Lisboa. Somos peritos na seleção de perfis em quatro áreas de especialização: Comercial/Vendas, IT & E-Commerce, Native Speakers e Finanças & Administração.


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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