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Descrição de emprego

 

Facilities Manager in Paris


Localização: Paris, France

Departamento: Native Speakers

Empresa

The company offers a complete facilities management service for companies anywhere in the world, handling the running of your property, freeing you up to concentrate on your core business.

Função

Lead the FM team (3 locations in France, 1 in Spain and 1 in Milan)  to ensure the effective provision a professional FM Managing Agent service that manages, coordinates, controls, directs, supervises, monitors and reports upon the delivery of the FM services;
To provide professional support and advice in a consistent manner and to act as  Facilities Management Subject Matter Expert with reference to adherence with local legislation and service improvements;
To provide continuous consulting advice on improving or replacing local Hard and Soft services contracts 
To assist with providing an effective client communication plan or strategy for the contract which demonstrates a proactive approach to customer service;
To create and maintain documentation, procedures and manuals to support the management of the Contract (in English);
To oversee the company region Risk Register and mitigate all risks highlighted, to carry out ad hoc spot checks on appointed contractors working on site with regards to Health Safety procedures and documentation;
To champion H&S policies and to ensure that all  employees and appointed supply chain partners are fully compliance;
To support the maintenance and implementation the site specific emergency

response services plan and to provide an immediate and adequate response to any emergency situation;
To assist with the management and implementation of  management plans;
To ensure the appointed contractors are meeting the agreed Help Desk response timelines and that all outstanding logged jobs are managed through to completion effectively;
To oversee, maintain and implement the agreed arrangements (permit to work etc.) for controlling and co-ordinating local FM work activities;
Where the scope specifies, to provide support to Event Management;
To provide local robust financial management information to help ensure that the local financial aspects of the Managing Agent and Hard and Soft service
To provide local accurate and meaningful input into the planning, budgeting and forecasting processes;
To provide support to central staff to ensure that all invoices are fully validated and pre-approved against agreed purchase order or Contract values and aligned to budget spends;
To support ‘building life cycle process’ by overseeing the Hard Services contractor in their preparation of a 5 year rolling plan with condition reports, recommendations of repairs / replacements and the associated costs;
To ensure that effective resource planning takes place to ensure proactive continuity of service and swift actions are taken to rectify any difficulties;
To oversee the mobilisation of possible new locations that fall within the region and to deliver a consistency of service across the region;
To take the lead in proactively handling complaints ensuring that remedial
actions are quickly established and executed to minimise any damage to the client

relationship;

Dealing with any shortfalls in service delivery in a timely manner through effective
coaching and mentoring and ultimately if necessary through performance

management mechanisms available;

To contribute to monthly KPI reporting for the client, ensuring that the data provided throughout the team is accurate;
Review monthly FM KPI performance data, trouble-shooting where necessary and cascading down to supply chain for continuous improvement;
Generate and highlight financial savings throughout the region to the Account Manager;
Promote a culture of continuous improvement and a ‘can do’ attitude within the
FM team and client’s suppliers;

To establish, review and enhance processes to generate added value and innovation to demonstrate ongoing improvement to the client.

Requisitos

The job holder should ideally have:

Minimum of 3-5 years experience in a similar environment
Experience in Facility Management in an international environment

Essential:

Familiarity with working across different cultures and country locations;
Excellent communication skills and fluency in English and French. Spanish and/ or Italian is preferable;
Good listening skills;
Experience in managing others and leading teams;
Proactive attitude and have experience in customer relationship management;
Ability to communicate effectively at Senior Management level;
Good organisation and multi-tasking skills;
Positive and proactive approach to problem solving;
Approachable and committed to team working;
Flexible approach to workload and working hours;
Ability to travel to office locations within portfolio for 2/3 days at a time;
Experience of working in a customer services environment.
Relevant IT skills;
Hold a full and valid driving licence.

Informação

Lindsay Lefranc
llefranc@talentsearchpeople.com

Contato

Lindsay Lefranc
llefranc@talentsearchpeople.com



A Talent Search People é uma empresa de consultoria internacional de seleção e recrutamento, com sede em Barcelona, Madrid e Lisboa. Somos peritos na seleção de perfis em quatro áreas de especialização: Comercial/Vendas, IT & E-Commerce, Native Speakers e Finanças & Administração.


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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