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Job description

 

Front Office Specialist with Native Level of German


Location: Rubí , Spain

Department: Native Speakers

Salary: Salario competitivo

Organization

Our client is a global leader within the industrial sector.

Function

As a Front Office Specialist you will be responsible for the following:

Back Office:
>Order Management:
-Ensure elements of the order meet contract terms
-Order entry
-Confirmation of orders
-Edit and send invoices
-Send Certificate of Analyses and samples when requestes
-Customer data management
-Samples management
>Demand Management:
-Inventory class management
-OTIF control
-Coordination with supply chain

Front Office:
>Regional Director Support:
-Price list management
-Price control (Oracle/Focus)
-CAIR management
>Customer Support:
-Daily contact with customers acting as a first contact
-Mailing to customers
-Interface between customers and internal communities (operations, logistics, etc.)
>Stocks:
-Stock control
-Manage return of goods
-Magna carta control
>Finance:
-Credit management
-Systematic approach with customers
-Claims management (payment amounts, timings, etc.)


Requirements

Successful candidates will:

-Have a native level of German and an advanced level of English
-Effective business writing and professional communication skills
-Demonstrated effective customer service skills


Offer

- Permanent contract
- Competitive salary
- Working hours: 8-17.30 Monday-Friday

Application

Andrea Atrio
aatrio@talentsearchpeople.com
(+34) 93 231 00 00 (ext. 254)



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